There aren’t many resources from Citrix how to successfully configure this product; may be Citrix decided to completely ignore this one due to the fact that this product has NOT been a money churner over the past years.

We had to setup and configure Single Sign On 5.0 ( new name of Citrix Password Manager) for one of our customers and the below are a few useful tools that helped me in fault-finding the configuration and getting it up and running.

Troubleshooting Documentation

Troubleshooting Citrix Password Manager Service

Tools from Citrix

• CtxCPMDiag – For Password Manager Agent
• SsOnExpert – Single Sign-On XenApp Plug-in Troubleshooting Tool
• Single Sign On Screwdriver – Diagnostic Tool